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    1. Will my order be delayed due to Covid-19/Coronavirus?

    Yes, it will delay your currently placed order with Rajasthani Rangrez.

    We have taken necessary steps to ensure the well-being of our staff and artisans as our stuff is majorly handmade.

    To ensure the same our office and vendor bases will be closed till 31st March, 2020 and may result in order delays since the production and logistics have been severely impacted across the nation.

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    2. When will I receive my order?

    All our products are handmade and as working schedules are deeply affected due to this situation, this may lead to delays in scheduled deliveries including the Ready to Ship items.

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    3. I want to know the current status of my order?

    Our helplines will be on during these days. In case you need any support related to your order, please feel free to call us +919782244658 10 am to 6.30 pm IST, Monday-Saturday or email us on You can also chat with us on our website.

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    4. Are you accepting orders online while your offices are closed?

    Yes, you may continue to shop online and place your order with us, however, we may not be able to commit to a delivery date and any deliveries will be fulfilled once the operations resume.  You can place your orders on the website. However, they will be processed and taken in production once we resume operations.

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    5. What can I do about the order I already placed with Rajasthani Rangrez?

    All existing orders will be fulfilled as soon as the work gets resumed. Our helplines will be on during these days.

    We thank all our customers for being very understanding in these tough times.

    Please follow safety measures and stay safe.


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